Draft: This is a working draft and not yet a binding agreement. The final text must be reviewed by a lawyer. Fields between [vierkante haken] still need to be filled in.
1. Definitions
Klox: [bedrijfsnaam BV], company number [KBO-nummer], provider of the service. Customer: the company that takes out a subscription. Service: the Klox platform for work-time registration. User: a person who uses the service on behalf of the customer.
2. Applicability
These terms apply to any use of the service and to any agreement between Klox and the customer. Deviations only apply if agreed in writing.
3. The service
Klox provides software with which employers register their employees' working time objectively, reliably and accessibly, in line with the work-time registration Belgium is announcing from 1 January 2027. Raw clock-ins are stored append-only and corrections are recorded separately and traceably. Klox supplies the software, but is not responsible for the accuracy of what users enter themselves.
4. Account and use
The customer is responsible for correctly managing accounts and access rights and for keeping login credentials confidential. The service may only be used lawfully and not in a way that harms its operation or security.
5. Subscription, pricing and billing
The service operates on the basis of a subscription per employee per month, according to the rates on the pricing page. Every new customer starts with a free 14-day trial for which no payment details are required; the subscription only starts when the customer activates it after that period. Billing then takes place periodically and in advance. Prices are excluding VAT, unless stated otherwise. Klox may adjust rates with reasonable prior notice.
6. Customer obligations
The customer remains responsible for complying with its own legal obligations, including the work-time registration itself, and for the accuracy and completeness of the data entered. Klox provides the means; the customer remains the data controller for its employees' data.
7. Availability
Klox aims for high availability but cannot guarantee uninterrupted service. Maintenance is announced in advance where possible. Any agreements on a guaranteed service level are recorded separately.
8. Liability
Klox is only liable for direct damage resulting from an attributable failure, and that liability is limited to the amount the customer paid in the twelve months prior to the event causing the damage. Klox is not liable for indirect damage. Nothing in these terms excludes liability that cannot be excluded by law.
9. Data processing
The processing of personal data is governed by our privacy policy and, for the customer's employee data, in the data processing agreement (DPA), which forms an integral part of this agreement.
10. Duration, termination and applicable law
The subscription runs for the chosen period and is then terminable according to the agreed notice period. On termination the customer can export their data; it is then deleted or kept for as long as the law requires. Belgian law applies to this agreement. Disputes are submitted to the competent court of [arrondissement]. Last updated: August 2026.